Cookie Policy
This Cookie Policy explains what cookies and similar technologies the Noryn platform uses, why, and how to manage them. It is required by the UK Privacy and Electronic Communications Regulations (PECR) 2003.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. We also use browser localStorage and sessionStorage for a small number of device-local preferences, listed below for completeness.
2. Cookies We Set
2.1 Essential cookies (always active)
These are necessary for the platform to function and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-*-auth-token | Supabase authentication session — keeps you signed in | Up to 400 days |
| noryn_oauth | CSRF protection while you connect an integration | 10 minutes |
2.2 Browser storage (localStorage and sessionStorage — stays on your device)
These are not cookies and are never sent to our servers; they live only in your browser.
| Key | Purpose |
|---|---|
| cookie-consent | Records that you have seen the cookie notice |
| ve-appearance | Your accent colour and density preferences |
| noryn_tour_v1:<your user id> | Remembers that you have completed the welcome tour |
| noryn-intro | Remembers that you have already seen the homepage intro animation this browsing session (sessionStorage — cleared when you close the tab) |
| noryn:wizard:prompt-inputs:<draft id> | Remembers which of your answers your virtual employee’s instructions were generated from, so the setup wizard does not rewrite them unnecessarily (sessionStorage — cleared when you close the tab) |
| noryn_visitor | Website chat widget visitor id — set within the business website that embeds the widget, not on our domain |
2.3 Functional, analytics and advertising cookies
We set none. No analytics scripts, no advertising networks, no cross-site tracking of any kind. If we ever introduce analytics, we will ask for your consent before loading anything.
3. Third-Party Cookies
3.1 Stripe (payment processing)
When you visit billing pages or Stripe Checkout, Stripe may set cookies for fraud prevention and payment security. These are governed by Stripe's Cookie Policy.
3.2 Integration OAuth flows
When you connect integrations (Google, Meta, Slack), the provider's sign-in flow may set short-lived cookies on that provider's own domain. These are controlled by those third parties.
4. Managing Your Preferences
- Browser settings: You can configure your browser to block or delete cookies. Blocking the essential authentication cookie will prevent you from staying signed in.
5. Do Not Track
We load no analytics at all, so there is nothing for a Do Not Track signal to disable — the platform already behaves the way DNT asks.
6. Changes to This Policy
If we ever add or change the cookies we use, this policy will be updated first and material changes notified 30 days in advance.
7. More Information
For questions about cookies, email privacy@norynsystem.com. For general information about cookies, visit ico.org.uk.
Noryn · Noryn System Ltd · Registered in England & Wales no. 17335896 · ICO Reg ZC199308
Registered office: 44 Bellbrigg Lonning, Cockermouth, CA13 9DA, United Kingdom · privacy@norynsystem.com